Check your website for the white screen of death. Rename your plugins folder “plugins_old”.ģ. Open the public_html folder, then open the wp-content folder.Ģ. After connecting, you’ll see all your files for your WordPress website. If you don’t have access to the administrator controls, you will need to connect to your server using a secure file transfer protocol (SFTP). If this fixes the issue, start activating each plugin one by one and reloading your site after each activation to identify the faulty plugin. Choose Deactivate from the Bulk Actions drop-down, then click Apply.Ĥ. Check the box next to Plugin to select all your plugins.ģ. From your Administrator dashboard, select Plugins > Installed Plugins.Ģ. If you can access the administrator account, do the following.ġ. A simple fix is to deactivate your plugins, then reactivate them all one at a time. One of your plugins may be causing compatibility issues with your site. The email usually includes a link that you can use to log in to your admin dashboard and turn on recovery mode. Due to the fatal error update, WordPress may have sent you an email with more information on the cause of the error. You can also check your admin email inbox to see if you have gotten a fatal error notification from WordPress. If the error message points to a missing theme, or the maxing out of a memory limit, scroll down to the applicable solution. In some cases, the white screen might come with an error message. Sometimes the issue is only with the admin dashboard and doesn’t affect the website's front end. Go through your website and admin dashboard to find clues. Check your admin dashboard and website for hints. However, if no one was working on the website when the screen appeared (i.e., you just discovered it when you tried to log in), then continue to the solutions below. Your answers may help you identify the source of your error.
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